Suntriage is for utility-scale and commercial solar O&M (multi-OEM fleets, adjacent BESS-coupled sites). It ingests monitoring alarms, classifies conservatively, runs a NOC disposition queue, and dispatches field work orders with SLA clocks. Owner portals publish reports and a savings / avoided-truck-roll ledger.
Solar monitoring is noisy. Treating every inverter flap as a truck roll is how O&M margins disappear.
Suntriage never auto-closes a dispatch. It classifies, queues, and lets the NOC dispose. Work orders carry checklists, photos, and SLA burn. Finance sees avoided rolls as a ledger, not a slide.
5 capabilities, each one something you can point at during a security review.
Alarm ingest
HMAC webhook or CSV (AlsoEnergy, SolarEdge, generic) with a flap window.
Conservative classify
Rules plus optional AI; confidence gates; never auto-close dispatch.
NOC queue
Single or bulk disposition and watchlist re-eval.
Field work orders
Assign, checklist, photos, suggested scope, SLA clocks.
Owner savings ledger
Publish reports and avoided-truck-roll proof to asset owners.
Suntriage, answered
Will it auto-dispatch?
No. Classification is conservative. A NOC human disposes; then a WO can go out.
OEM lock-in?
Multi-OEM by design. AlsoEnergy and SolarEdge are first-class; generic CSV/webhook covers the rest.
See it against your reality.
A 30-minute walkthrough with an engineer who builds it - your use case, not a script.