Residential blocks and scattered-site portfolios run on statutory clocks and maintenance inboxes. We make service-charge recoverability and work-order triage first-class - not year-end surprises and overnight voicemail.
- →Section 20B's 18-month clock is discovered when the cost is no longer recoverable
- →Year-end service-charge packs are a war room, then an accountant argument
- →The maintenance inbox treats a gas smell and a dripping tap as the same ticket
- →Vendor dispatch happens in email; NTE and owner approval are folklore
Section 20 / 20B compliance desk
UK block managing agents: consultations and recoverability clocks so chargeable costs are demanded on time (Chargebook).
Year-end service-charge packs
Certification-ready reconciliation with an accountant portal (Chargebook).
Resident maintenance triage
Web/SMS/AppFolio requests with safety scripts before a truck rolls (Fixflow).
Vendor dispatch with NTE gates
Draft WOs, enforce owner-approval thresholds, vendor and owner portals (Fixflow).
Real-estate ERP edition
When the books, units, and leases need a shared core - not just the compliance desk.
Real Estate & Property FAQs
Commercial property?
Chargebook is UK residential block / RTM service charge. Fixflow is mid-size residential and scattered-site PMs. Commercial facilities and investment-management stacks are a different conversation.
Does Fixflow replace AppFolio or Yardi?
No. It is the maintenance desk beside the PMS - intake, triage, WOs, vendors.