SECTOR PRACTICE

Wholesale order entry is still people re-typing customer POs into the ERP. The catalog knows the SKU; the PO does not. We extract, match, and send humans only the exceptions.

COMMON PAINS

  • POs arrive as PDF, Excel, photo, and fax
  • Customer part numbers are not your SKUs
  • CSRs re-type lines and still miss UOM conversions
  • The ERP sees garbage because nobody wants to look slow by asking the customer

FAQ

Wholesale Distribution FAQs

Is this DTC e-commerce?

No. The buyer is a wholesale distributor taking customer POs into an ERP - industrial supply, electrical, plumbing, HVAC, MRO.

Will it invent SKUs?

Low-confidence lines go to a CSR. That is the product, not a failure mode.